Terms and Conditions
Copyright and Trademark NoticeUnless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Quadrocopter LLC and HiSystems GmbH, Copyright © 2006 - 2012, ALL RIGHTS RESERVED.
You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved.
Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
Payment with: Credit Cards, Wire Transfer and PayPalWe accept the following credit cards: Visa, MasterCard, and American Express. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.
If you placed your order and chose the payment method "wire transfer" please wire transfer the total amount.
Please indicate that you want to use PayPal during the checkout process.
We do accept PayPal for a additional fee.
LinksThis site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
Money Orders, Cashier’s Checks, Company Checks, & Personal ChecksWe accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.
Multiple Product OrdersFor a multiple product order, we will make every attempt to ship all products at the same time. Products that are unavailable at the time of shipping will be shipped as they become available unless other arrangements are made. You will only be charged for shipping at the rate quoted to you on your purchase receipt.
Order Acceptance PolicyYour receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Quadrocopter LLC reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
Other ConditionsThese Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Quadrocopter LLC signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
Out-of-Stock ProductsQuadrocopter LLC reserves the right to ship all out-of-stock products as they become available. If the out-of-stock product is expected within 5-7 days, we reserve the right to hold your order and ship complete. It the out-of-stock product is not expected within 5-7 days, we reserve the right to split your order into 2 shipments.
PrivacyWe keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience. Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Quadrocopter LLC site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Quadrocopter LLC site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.
We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
ReturnsWe will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 20 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 20 days from the date of purchase. All sales are final for reduced price items and used items.
If a product is found to be broken, faulty, or otherwise inoperable, please initiate a RMA (Return Merchandise Authorization) in your online account. HiSystems GmbH (Mikrokopter.com) items returned will be fixed or replaced by a new part, in kind. Pending on the nature of the malfunction we may chose to send the part directly to the manufacturer for repairs. In cases of SMD board work we will send your part(s) to original manufacturer for repairs. Please be aware that this may take a significant amount of time. Quadrocopter ships returned items bi-monthly to the manufacturer in Germany.
Returns will not be shipped until we receive the RMA item. Please do not under any circumstances return a product before receiving prior authorization from our Staff. We reserve the right to apply a restocking charge up to 20% of the value of the product. Store credit will be issued only after we received, inspected, and determined the product is in resalable condition. All other refund issues will be considered at a case-by-case basis. Refunds will be issued at the discretion of our management based on prior agreement with the customer.
Shipping PolicyMost orders received by 12:00 PM will be shipped on the same day. Most orders placed after 12:00 or on Saturdays, Sundays, and all U.S. Holidays will be shipped on the next business day. Quadrocopter LLC reserves the right to ship all out-of-stock products as they become available. If the out-of-stock product is expected within 5-7 days, we reserve the right to hold your order and ship complete. If the out-of-stock product is not expected within 5-7 days, we reserve the right to split your order into 2 shipments. It is the customer's responsibility to purchase insurance for all orders. Quadrocopter LLC will not be held responsible for lost packages or items damaged in transit that are NOT insured. Please consider the shipping or transit time for all orders as only an estimate. We encourage you to order in a timely fashion to avoid unforeseen delays caused by weather, shipping interruptions and/or product availability. INTERNATIONAL CUSTOMERS: It is Quadrocopter LLC's policy to declare actual values for custom's agencies worldwide. We will not undervalue any shipment. It is the customer's responsibility to pay all customs/duties/brokerage fees (if applicable) for the shipping method selected. Quadrocopter LLC reserves the right to change the shipping method on any international order valued at $2,500.00 or more. Customs clearance varies per order and per country; please allow for additional customs clearance time. RTF CUSTOMERS: All RTF orders ship after full assembly, testing and payment. We cannot guarantee when your order will arrive.
TaxesQuadrocopter LLC shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
Typographical ErrorsIn the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Quadrocopter LLC shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Quadrocopter LLC shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Quadrocopter LLC shall immediately issue a credit to your credit card account in the amount of the incorrect price
LiabilityQuadrocopter assumes no liability for damage or injury associated with the use of the systems sold. Quadrocopter does not guarantee error-free behavior of the electronics or software. Despite careful preparation and review, Quadrocopter does not assume any warranty or liability (direct or indirect) for the accuracy of the software, hardware or information. RTF Platforms and Mikrokopter equipment will require the use of a computer to change parameters and settings of the MikroKopter.
Liability for adjustmentsPurchaser is responsible for adjustments to the MikroKopter to suit personal preferences.
Liability for damagesPurchaser assumes all liability for damages to property or persons caused by the equipment.
Liability for improper usePurchaser assumes liability for improper use of this product.
InsuranceIt is recommended that Purchaser not fly without purchasing liability insurance. This helps cover costs in the event that persons are hurt or property is damaged as a result of your use of MikroKopter technology. In general, model aircraft are not covered by standard liability insurance.
Assumption of RiskPurchaser will assume all risk and determine the suitability of the product for his or her intended use. Anyone injured or any property damaged by use of this product is the sole responsibility of the user.
IN NO EVENT SHALL QUADROCOPTER BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES RELATED TO THE USE OF PRODUCTS SOLD. INDEMNITY: PURCHSER SHALL INDEMNIFY AND HOLD HARMELESS QUADROCOPTER, ITS OFFICERS, DIRECTORS, AGENTS, REPRESENTATIVES AND EMPLOYEES FROM ANY AND ALL CLAIMS, LIABILITIES, DAMAGES, AND EXPENSES (INCLUDING ATTORNEYS’ FEES ACTUALLY INCURRED) ON ACCOUNT OF DEATH OR INJURY TO ANY PERSON OR DAMAGE TO ANY PROPERTY ARISING FROM OR IN CONNECTION WITH ANY GOODS SUPPLIED. THIS INDEMNITY SHALL APPLY WITHOUT REGARD TO WHETHER THE CLAIM, DAMAGE, LIABILITY OR EXPENSE IS BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, STRICT LIABILITY, OR OTHER TORT.